Description
NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges
- £246
- *Prices shown are all-inclusive of VAT—no extra charges!
- Priority Track option available
Why Study with us?
- Priority-track assessments and workbook marking
- For learners aged 16+ in health and social care, education or childcare
- Flexible, self-paced study – most learners finish in 3–4 months
- Courses designed and assessed by subject-qualified industry trainers and assessors
- One-to-one live sessions (if desired) with expert tutors
Understanding Behaviour that Challenges Level 2 Course Overview
Our Understanding Behaviour that Challenges Level 2 course leads to the NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges, an Ofqual-regulated qualification for anyone aged 16 or over. It is designed for people who work, or want to work, in health and social care, education or childcare – such as care and support workers, healthcare assistants, teaching assistants, early years staff and residential childcare workers – and for family carers who want to respond to behaviour that challenges with more confidence.
The course treats behaviour as a form of communication. You learn what behaviour that challenges is, its possible causes, including unmet needs, and its impact on the person and the people around them. You then explore how to recognise when behaviour may escalate, proactive and reactive strategies, behaviour support plans, and the laws that protect people’s rights, including the least restrictive approach. You also study communication and de-escalation techniques, how to record incidents (for example with ABC charts), when to involve other professionals, and the value of debriefing, reflection and support for everyone after an incident. It is knowledge-based, so no placement is needed. If you support autistic people, our Level 2 Certificate in Understanding Autism complements it well.
Career Opportunities and Progression after the Challenging Behaviour Course
An understanding of behaviour that challenges is valuable in many roles, including care and support worker, healthcare assistant, residential childcare worker, teaching assistant and early years practitioner. The certificate can strengthen your CV if you are applying for these roles, and it is recognised continuing professional development if you already work in one. It is a knowledge qualification and does not include physical intervention or restraint, so your employer may also ask you to complete its own approved training.
For further learning, the Level 2 Certificate in Understanding Autism and the Level 2 Certificate in Understanding Children and Young People’s Mental Health build closely related knowledge. If you work in adult care, you could progress to the Level 3 Diploma in Adult Care, or to the Level 3 Diploma for Residential Childcare (England) if you work with children and young people in a residential setting.
Do I need a work placement to complete this course?
No. The Understanding Behaviour that Challenges Level 2 course leads to a knowledge-only qualification, so you do not need to be working in a care, education or childcare setting, or to complete a placement. You study and complete your assignments online. If you already work or volunteer in a relevant setting, you can relate what you learn to your own experience, but this is not required.
There are no exams. For each of the four units you complete written assignments or tasks, which build a portfolio of evidence that is internally assessed by your tutor and externally quality assured by NCFE. You need to achieve all four units, and the qualification is graded Achieved or Not Yet Achieved. Assignments are marked within 3–5 working days, or 1–3 working days on Priority Track.
You complete all four mandatory units.
Unit 01: Understand Behaviour that Challenges
Unit 02: Understand How to Support Positive Behaviour
Unit 03: Understand the Importance of Effective Communication and the Management of Behaviour that Challenges
Unit 04: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges
The qualification has 130 guided learning hours (GLH) and a total qualification time (TQT) of 153 hours. Study is self-paced, and most learners complete it in 3–4 months. Your enrolment includes 12 months’ access to the learning platform and unlimited tutor support from the date you enrol; if you need longer, you can extend your access for a re-enrolment fee.
Qualification Number: 603/1062/5
NCFE is an Awarding Organisation regulated by Ofqual, ensuring that all qualifications adhere to rigorous standards.
Vocational Courses we offer in Bundle
Pricing Plans
Standard One Time Purchase
Make a single payment, and you're all set to begin your learning journey.
£246*inc. VAT
- OfQual-approved qualification
- 24/7 access to LMS and unlimited tutor support
- Transparent pricing, no hidden charges
- Start when you're ready with a full year of access.
- Unlimited revisions
- Receive feedback within 3 – 5 working days
Standard Monthly
Spread the cost of £282.90 (inc. VAT) with convenient monthly payments over 6 months.
£47.15*inc. VAT
per month
Priority Track One Time Purchase
Make a single payment, and you're all set to begin your learning journey.
£283*inc. VAT
- OfQual-approved qualification
- 24/7 access to LMS and unlimited tutor support
- Transparent pricing, no hidden charges
- Start when you're ready with a full year of access.
- Unlimited revisions
- Receive feedback within 1 – 3 working days
Priority Track Monthly
Spread the cost of £325.44 (inc. VAT) with convenient monthly payments over 6 months.
£54.24*inc. VAT
per month
Discounted Business/Corporate Purchases
Enjoy Bulk Discounts
The following bulk discounts are applicable to our corporate clients:
5% for booking 3 learnersÂ
10% for booking 5 or more learnersÂ
15% for booking 10 or more learners
For enquiries, please contact our sales team at +44 20 8178 4802
Flexible Payment Options
Take advantage of a 30-day payment term when buying 5 or more courses. Please note that an upfront payment will be required unless you are a regular buyer.
Course reviews
Frequently Asked Questions
It is for anyone aged 16 or over who works, or wants to work, in health and social care, education or childcare – for example care and support workers, healthcare assistants, teaching assistants, early years and residential childcare staff – and for family carers. It suits both newcomers and experienced staff who want a recognised qualification.
It describes behaviour that puts the person or others at risk, or that limits their quality of life or access to everyday activities – for example aggression, self-injury, damaging property or withdrawal. The term focuses on the behaviour and its effect rather than labelling the person, and the course explores what the behaviour may be communicating and how to respond.
No. On the Understanding Behaviour that Challenges Level 2 course you learn about the law and principles around restrictive practice, including the least restrictive approach, alongside prevention and de-escalation. There is no practical restraint or physical intervention training; if your role requires it, your employer will arrange approved training separately.
Yes. This behaviour that challenges training is 100% online through our learning platform, so you can study at home or around shifts, on a computer, tablet or phone. You have 12 months’ access, unlimited tutor support and the option of one-to-one live sessions with a tutor. You can pay in full or spread the cost over 6 monthly payments.
You can apply your knowledge in your current role or use it to support applications for support work, care, education and childcare roles. For further study, you could take the Level 2 Certificate in Understanding Autism, the Level 2 Certificate in Understanding Children and Young People’s Mental Health or the Level 3 Diploma in Adult Care.
You must be aged 16 or over. There are no formal entry requirements, although a Level 1 qualification in health, social care, childcare or education support can be helpful. You just need basic reading and writing skills and a device with an internet connection.
No. There are no fixed deadlines for individual assignments, so you can work at your own pace as long as you complete the course within your 12-month access period.
This qualification is awarded by NCFE, an awarding organisation regulated by Ofqual, under its CACHE brand for care, health and education qualifications. When you complete the course you will receive an NCFE CACHE certificate.
Qualification Number: 603/1062/5
If you still have any questions, please refer to our main FAQs page or contact us for further assistance.
Reviews
There are no reviews yet.